Account access
Reset a forgotten password from the sign-in page. Update profile and password after signing in.
Sign inCommon answers for Caribbean owners evaluating or setting up Flagship POS. Pair the register, keep selling offline, reconnect to renew.
Create a business account, choose a plan, then validate in the local browser/PWA. When native installers are published, generate a pairing code from Devices and enter it on the register.
Yes. Core register activity is local-first. The signed device lease has a tier-based hard limit, so reconnect periodically for renewal and any enabled synchronization.
No. The owner password belongs to the website account. Cashier PINs are managed and used inside the register only.
Billing shows the current state and invoices. Sensitive payment changes open the secure Stripe Customer Portal.
Plans with backup access can create and restore managed business backups. Backup status appears in the app and account plan details.
Open Devices, create a short-lived pairing code, and enter it on the new register. Your plan device limit still applies.
Sign in to the account, open Devices, and revoke its lease. A revoked device must be paired again before it can access the business.
Use Contact for general questions. Signed-in customers should use account Support so the request is associated with the correct business.
Reset a forgotten password from the sign-in page. Update profile and password after signing in.
Sign inReview plan status and invoices in Billing. Stripe handles sensitive payment-method changes securely.
Open billingSend a clear description, relevant device name, and what you expected to happen. Never include passwords or PINs.
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